FAQS

Contact us

How can I contact BarceloanaWalking?
You can contact BarcelonaWalking by voice, sms, and whatsapp on the mobile +34649970408 or writing by e-mail: info@barcelonawalking.net

In what languages does the hike take place?
The guide speaks English, French, Spanish and Catalan, a little German, Italian and Portuguese.

Booking

How many people will be on the hike?
BarcelonaWalking hikes are designed for private groups of up to seven people. If you want an exclusive group, feel free to contact us. m +34649970408 or info@barcelonawalking.net

I’m still not sure when I’m traveling. Can I pre-book a hike?
Yes. You can contact us at +34649970408 or info@barcelonawalking.net and we will let you know the availability and walk you through a pre-reservation pending confirmation. But keep in mind that the reservation will not be fixed until you book online or by e-mail.

I’m a person traveling alone; can I register for a hike?
The booking system is designed for a minimum of two people, but if you are traveling alone, then please contact us and we will do our best for you to hike with us. m +34649970408 or info@barcelonawalking.net

We are more than seven people; can we sign up for a hike?
The services are intended for private groups of up to seven people. However if you have a larger group, please do not hesitate to contact us and we will offer you the best deal. m +34649970408 or info@barcelonawalking.net
We also provide guided hikes for corporate groups and congresses.

We are a travel agency. Can we hire a service for our clients?
Yes, in case you want a special service different than the offers on our website, do not hesitate to contact us. m +34649970408 or info@barcelonawalking.net

I need to cancel a hike, what I must do?
In the case that you have to cancel a reservation, we are flexible. On some platforms there is a specific cancellation and refund policy. Notification is important, as soon as possible. In any case you can contact us to resolve any misunderstanding. m +34649970408 or info@barcelonawalking.net

Can I order a hike different from the ones on the website?
On our website you’ll find different hikes, but do not hesitate to ask for a quote and options for other destinations. We specialize in Spain but we also schedule trips abroad. m +34649970408 or info@barcelonawalking.net

The Hike

What happens if we have an accident during the hike?
As registered mountain guides we have accident and liability insurance, which covers any possible accidents that may occur during the hike as it is established by the law in Spain. It is always advisable that you also have your own travel insurance.

Can children participate in a hike?
BarcelonaWalking has designed the hikes for adults. Children that are used to hiking in the mountains can participate, but they must be accompanied by their parents. We do not recommend these hikes for children under 12 years.

How difficult are hikes?
Hikes include three levels of difficulty, hiking distance, and elevation gain:
• For everyone, up to 10 km (6 mi) and 300 meters (984 ft.).
• Sports up to 17 km (11mi) and 1.200 m (3937 ft.).
• Experts 20km (13mi) and 1.500 m (4921 ft.).
Since BarcelonaWalking offers private hikes for small groups, we adapt the difficulty to the level of the participants, whether they are beginners, intermediate or expert hikers. All participants should make sure they are in proper physical condition to do this kind of activity. If you have any health issues please let us know. These hikes are not organized for people in wheelchairs.

What gear should I bring?
Scheduled excursions require you to be dressed in hiking clothes and hiking boots. We will provide you with trekking poles and, in special cases such in winter, snowshoes too.
Sneakers will be accepted for hikes with difficulty level: for everyone. In case of doubt, do not hesitate to contact us m +34649970408 or info@barcelonawalking.net
Consider that there are more difficult hikes, in which case we will provide you with the safety gear, such as a helmet, harness and rope.

What food and drinks should I bring?
BarcelonaWalking supplies a light snack with a bottle of water. It is advisable that you bring a supplement such as a sandwich and extra water. Try to bring a canteen to fill with water to avoid the use of plastic and reduce the pollution of the planet.

Where and how can I book a hike?
You can book a hike from Barcelona Walking at www.barcelonawalking.net or on booking platforms such as Tripadvisor, Getyourguide, Expedia, Airbnb, Explore-share, and Amusment among others.
Once the reservation is completed, you will receive a confirmation email.
If you require an activity that doesn´t match dates, destination, or number of participants, do not hesitate to contact us by m +34649970408 or info@barcelonawalking.net. We will try to adjust to your requirement.

What weather conditions will I find?
The climatic conditions can vary greatly depending on the season and the mountain conditions. Please remember that with every increase in elevation of 100m (328 ft.) the temperature decreases by about 1ºC. So you should always wear warm mountain clothing and hiking boots. As an exception, it’s okay to wear sports shoes in summer conditions.
Do not forget to convert Celsius to Fahrenheit: -10ºC=14ºF, 0ºC=32ºF, +10ºC =50ºF

Pick up

Where and when do you pick us up?
For groups of up to seven people, the service is a pickup and return to the Hotel or accommodation in Barcelona. It is important that you indicate the name of the Hotel, the address in Barcelona and also provide us with a contact telephone number, for last minute information. The pick up time is usually at 8 am; please be on time.

I am not staying in Barcelona; can I still be picked up?
If you are staying outside of the city of Barcelona, please contact us and we will also handle the pickup. If necessary, there will be an extra cost if the pickup requires extra mileage.